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Have you noticed recently that Alka-Seltzer has brought back one of its old ad campaigns: “I can’t believe I ate the whole thing”. Only this time around with Peter Doyle and Doris ?, most recently from ‘Everybody Loves Raymond.’ The thing to point out immediateley is that this marketing campaign is most certainly the right match, to the demographics of the product’s aging customers. Generation X’ers don’t use Alka-Seltzer.Why? Well first off it can’t be delivered by e-mail!!!

And as a minor point,we are certainly going to be noticing that the recycling of old advertising will become an ever increasing trend in the coming years.

The other day I also happened to stumble across a new TV commercial for the very first time. This time it was for a “new” extreme version of the old”over the counter” version of Pepcid. This is actually a medicine intended to treat a much more serious condition, but it is now being used as an alternative treatment to Tums or Alka-Seltzer.The big point of difference is that it is taken before eating the food, that you already know will give you problems and try to kill you! Rather than taken afterwards, as in most similar products case. In other words “pop the pill” and eat the pizza!

Some years ago, when Dan Kennedy was a heavy drinker, grossly overweight and eating junk food 24/7,he suffered badly from stomach troubles and used to joke constantly about sprinkling Tums on his food as seasoning! In his first sales job,he often tells the story of the guy that was duly appointed as his sales trainer. A 30 year veteran territory rep, who ordered a drink comprising of three glasses in the bar. The first glass, straight Scotch, the second glass, iced water, and in the third glass,ice only, to which he added Pepto-Bismol. Then he would sip glass #1, #2, #3,followed by #1, #2, #3 and so on!

Anyway, the new Pepcid slogan is a real dandy: FEAR NO FOOD.
If they are really smart,(and I bet they aren’t), they’ll make up T-shirts, start a “Fear No Food” Club, get a Club celebrity endorsement who is known for over eating, etc. It reminds me of the old “Plop, plop, fizz, fizz”, “oh what a relief it is!” slogan. This was also a terrific one, because it instantly tied the entire experience of using the product and the promise into the one single sentence.

USP’s (unique selling propositions),slogans,“elevator speeches” are all important items. Particularly When you get them right, when you can capture and hold a piece of the marketplace’s mind as your proprietary territory. When they think of product or service “x”, they think of you. Truth is, few marketers ever get close to successfully getting into such elevated territory,largely because they can never really,clearly, enunciate what they are about, and then consistently stick with that message. It’s definitely something to aspire to. That is, to being understood, as being about something.

Dan Kennedy hung one of his hats on the “No B.S.” tag for that very purpose. To ultimately be known, as the guy who tells it to you straight, who’s certainly blunt,maybe a little coarse, definitely insensitive, but always delivers value. And I think he’s been pretty successful making this positioning stick. It’s a promise that he has become known for, and known for keeping. This then begs the question for you and your business. Are you about something? Is there a promise you’ve become known for, and known for keeping? What is it? Can you define it in words? Are you communicating that message to the marketplace?

http://www.richardbutler.biz

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The most recent website boom showed us all that the business world and businesses of all types and sizes were indeed ready to enter the world of the internet and embrace the new technology. However, things have changed significantly, and many sites have not moved on, and kept up with the times. Here are a number of errors that many sites still make in today’s current internet culture.

1)Infrequent updates- To construct a site that gains the most unique visitors and ultimately the most business, you must have the best, most up to date site possible. If a visitor feels that the site is not properly maintained and updated, then the chances are they will “click away” and find a similar business and site that they feel does regularly update and maintain their information. They need to feel that the information is as current as possible and therefore as relevant as they can easily find.

2) JavaScript pop ups- A JavaScript pop up, is a notification screen (window) that opens when you visit a site that gives you a message and normally has an ”ok” button at the end. This was very popular during the initial internet boom. But it quickly became over used, and subsequently the technique became a real “no – no”.

Not only did web designers add the pop up to the main page of their site, but they made the mistake of also adding one to each and every sub page within it. The problem was that typically these pop ups did not contain any relevant information that would be viewed as important to the visitor. This soon became very annoying, and is even more annoying now, as most newer computer systems also have a sound effect that accompanies the pop up.

If you have a message that you feel MUST be displayed to the visitor, before they can go further into your site, then a JavaScript pop up may still be the best option, but if you do utilize this technique I strongly caution you to be careful not to overuse it.

3) Heavy graphics- It is important to remember that not all internet users have the benefit of a broadband connection. You need to remember that a percentage of your worldwide visitors will still be on a dialup connection. Typically this means that they will have trouble downloading your site, especially if you have a large quantity of graphics on your pages. Unless your website is in flash, I would try to avoid using any animated graphics, as they normally involve large file sizes, long downloads and do not provide valuable information to the visitor. A simple site that clearly delivers the intended message will now be much better received than one that concentrates on being a design piece with clever graphics and amusing animations.

4) Using heavy, high contrasting colors- This was also very popular during the initial internet boom. It also soon became unpopular due to overuse. It was initially believed that use of high contrasting colors would grab the user’s attention. While this may well have been true, it also carried with it a negative effect since it tends to hurt the user’s eyes, and therefore sway them away from spending time within the site.

5) Clutter up pages- If your website appears to be cluttered and badly organized, then visitors will be less likely to progress deeper into your site, particularly if they think they will have to invest too much time weeding out the information they need from the other information that they perceive is useless to them. You do not want to run the risk of having too much information on each page, and you also never want to include more then one topic on each page as well. A good navigation system will eliminate many potential problems that you and your visitors may have. The visitor needs to be able to find the information that they are looking for, quickly and easily. Only then will they be prepared to invest time and progress further into the site.

6) Lack of a navigation system- Many of the sites created during the internet boom lacked one of the most important elements needed within a site. So often once a visitor clicked on a page, they were taken to a new page, without ever having a way to return or move to other pages within the site. A navigation system insures that the visitor will be able to view your entire site. A good navigation system will both take the visitor back to the page that they originally came from, to the main page, and to the other major parts of the site. Additionally, the navigation (normally at the bottom of the page) should have links to other items, such as website polices and terms and conditions. Navigation systems should always have a series of text links which can be easily utilized with a dialup connection, as well as any other more graphic buttons or links.

7) Over using Advertising- This is actually a fairly recent new problem with websites. This situation started as soon as Google started their Adsense program. Many sites have more ads then  information on their pages. A visitor does not want to have to spend time weeding  though ads to find the information and content that they are looking for. The reality of the situation is: A visitor is more likely to click on an advertisement link if they do not feel that they are being bombarded by them. Nobody likes to be sold to! This is definitely a situation where the old adage “less is more” is certainly true.

Last Updated ( Saturday, 14 June 2008 )

 

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